Shipping and Delivery

Shipping and Delivery Policy

We strive to ensure that your orders arrive quickly and safely throughout the cities and regions of Zambia through a simple and reliable delivery service.

📦 Delivery Areas

We deliver products throughout Zambia, including major cities and remote areas.

⏱️ Delivery Time

Orders are delivered within 24 to 48 hours after the order has been confirmed.

In some remote areas, delivery may take longer depending on the shipping company.

💰 Delivery Cost

Shipping costs depend on the city or area.

The customer will be informed of the shipping cost before confirming the order.

💵 Payment Method

The available payment method is Cash on Delivery (COD).

No advance payment is required through the website.

📞 Order Confirmation

After placing an order, our team will contact you by phone or WhatsApp to confirm your details before shipping.

If we are unable to reach you or do not receive a response, the order may be automatically cancelled.

🚫 If an Order Is Not Accepted

If a customer refuses to accept an order without an acceptable reason, the store reserves the right to decline future orders from that customer.

If there is an error in the address or phone number, delivery may be delayed or the order may be cancelled.